Frequently Asked Questions
Rest easy knowing our 100% Money Back Guarantee promises a refund if things don't meet your expectations!
Here we have a customer-friendly return policy. If you are not satisfied with your jewelry purchase, you can contact our customer support within a specified timeframe for instructions on how to return or exchange the item.
Our jewelry is made from quality materials sourced from reputable suppliers, with many items coming with certificates. Customers consistently praise the beauty and lasting quality of our products.
Polair jewelry is crafted with high-quality, skin-friendly materials designed for everyday wear. Our pieces are tarnish-resistant, and free from harmful metals like nickel and lead, making them safe for sensitive skin. We prioritize both style and comfort, so you can wear your jewelry with confidence.
During checkout, feel free to enter your discount code. Locate the 'Discount Code' or 'Promo Code' box to insert your code before completing your purchase.
Quick delivery typically takes 5-10 business days, depending on your location. For all customers in the USA, shipping is free.
It is recommended to follow these instructions to ensure the longevity of your jewelry! Generally, using no soap, warm water, and a soft cloth is suitable for cleaning most jewelry. Avoid exposure to harsh chemicals and extreme temperatures.